What's included and what costs extra
Resort fees at Condado Ocean Club cover beach access, beach loungers and towels, fitness-center access, in-room bottled water, in-room safe, internet access, and pool access; meals and drinks are not included (the property is not all-inclusive). Additional charges you may encounter include a nightly valet parking fee, a required card deposit at check-in, restaurant and bar charges beyond the $18 daily breakfast credit per room, paid cabanas or day passes, and optional rentals like bicycles.
In this guide
What the resort fee includes
Condado Ocean Club collects a resort fee that covers a set of on-site conveniences for all registered guests. Included: pool access on The Deck, beach access, beach loungers and towels, fitness-center access, in-room bottled water, in-room safe, and property-wide Wi‑Fi.
If you want to confirm specifics or see the current fee wording, check your reservation or ask the front desk at arrival. The hotel’s FAQ and rate breakdowns are the best place to confirm the exact inclusions for your booking.
- Pool access on The Deck (8:00 AM–midnight)
- Beach access plus beach loungers and towels
- 24-hour fitness center access
- Complimentary Wi‑Fi, in-room bottled water, and in-room safe
| Item | Included? |
|---|---|
| Resort fee items | Pool, beach loungers & towels, fitness, Wi‑Fi, in-room water & safe |
| Meals & drinks | Not included (not an all-inclusive property) |
| Breakfast credit | $18 daily credit per room for SOCIAL or in-room dining |
Rooms and what’s included in-room
Room types at Condado Ocean Club are listed as: Premium Room (LAGUNA), Premium Room (OCEAN), Room, Terrace (ATLANTIC OCEAN), and Room, Balcony (OCEAN). All guestrooms include complimentary Wi‑Fi, an in-room safe, and in-room bottled water as part of the resort fee.
Breakfast is not automatically included; each room receives an $18 daily breakfast credit that can be used at SOCIAL or for in‑room dining. The property does not offer cribs or rollaway beds and enforces an adults-only policy (minimum age 21).
- Complimentary Wi‑Fi in guestrooms
- In-room safe and bottled water (resort fee)
- $18 daily breakfast credit per room for SOCIAL or in-room dining
| Room name | Bed options (as listed) |
|---|---|
| Premium Room (LAGUNA) | 1 King Bed or 2 Queen Beds |
| Premium Room (OCEAN) | 1 King Bed or 2 Queen Beds |
| Room, Terrace (ATLANTIC OCEAN) | 1 King Bed |
Dining, bars and payment rules
On-site food and drink are charged separately from room rates. The hotel is not all-inclusive; SOCIAL, THE DECK, and SANDBOX each have separate menus and hours. SOCIAL serves breakfast (7:00–11:00 AM), lunch and dinner, with weekend brunch; THE DECK handles poolside service; SANDBOX operates limited days and hours.
Payment policies are specific: the property accepts American Express, MasterCard, Discover and Visa; some outlets (for example THE DECK) accept only room charges and credit/debit cards—cash is not accepted in certain areas. At check-in you may be asked to present the physical credit card used to book the reservation.
- SOCIAL hours: breakfast 7:00–11:00 AM; lunch 11:30 AM–4:00 PM; dinner 5:00–10:00 PM; weekend brunch 11:30 AM–4:00 PM
- THE DECK: pool & deck open 8:00 AM–midnight; poolside food service mid-day
- SANDBOX: limited days/hours (check current schedule before visiting)
| Dining venue | Typical hours / notes |
|---|---|
| SOCIAL | Breakfast 7–11 AM; lunch 11:30 AM–4 PM; dinner 5–10 PM; weekend brunch |
| THE DECK | Pool & deck 8 AM–midnight; poolside service around lunch |
| SANDBOX | Open Wed–Sat and Sun with limited hours (verify current schedule) |
Pool, beach access, cabanas and extras
The signature infinity pool on The Deck is included with the resort fee and is reserved for guests 21 and older; pool hours are listed as 8:00 AM to midnight. Lounge chairs on The Deck and the beach are provided as part of the resort fee, but seating is first-come and not guaranteed.
The hotel offers cabana day passes or paid cabana options for guaranteed pool or beach seating; these are an extra cost and availability varies, so ask the front desk or pool attendants on arrival. THE DECK accepts card and room charges only—cash may not be accepted at pool and bar outlets.
- Infinity pool hours: 8:00 AM–midnight (guest-only)
- Beach access, loungers and towels included by resort fee, but seating is not guaranteed
- Paid cabana or day-pass options available (ask front desk for current pricing)
| What’s included | What may cost extra |
|---|---|
| Pool access | Reserved cabanas, guaranteed loungers |
| Beach loungers & towels | Private or premium cabana rentals |
| Poolside food/drinks | Menu items are charged to room or card |
Services, charges and payment policies to expect
At check-in the hotel commonly requires a deposit for incidentals; third-party listings note a USD 100 per night deposit may be required at the property. The property generally accepts major credit cards and may require the physical card used for booking at arrival; digital/contactless-only payment methods are not accepted for check-in incidentals.
Valet parking is offered for an additional nightly fee (some listings show a fee such as USD 30/night with in/out privileges). Pet policy varies across sources: the hotel’s site has mentioned a pet allowance (up to 25 lbs with a fee) while other booking sites list no pets—confirm directly with the hotel before travel. Also note the property does not provide airport transfers as a standard service.
- Incidentals deposit commonly required at check-in (third-party sources list $100/night)
- Valet parking may carry a nightly fee and in/out privileges (confirm at booking)
- Pet policy is inconsistent across sources—call the hotel to confirm current rules
| Possible extra charges | Where to confirm |
|---|---|
| Incidentals deposit at check-in | Property front desk / booking confirmation |
| Valet parking nightly fee | Reservation or front desk |
| Paid cabanas or day passes | Pool/concierge on arrival |
Activities, rentals and nearby planning notes
Included or available on request: 24-hour fitness center access (included via resort fee) and on-site bicycle rentals (typically paid). The concierge can arrange off‑site excursions such as kayaking on Condado Lagoon, boat charters, scuba diving, zip-lining, and tours of Old San Juan—those third-party excursions carry separate fees.
Condado Ocean Club sits on Ashford Avenue between the Atlantic Ocean and Condado Lagoon, within walking reach of Condado Beach and local Condado-area attractions. If you plan specific off-site tours, talk to the concierge to confirm pricing and pick-up logistics. The property recommends guests bring the physical credit card used to book and a photo ID at check-in.
- 24-hour fitness center (included)
- Bicycle rentals available on-site (usually paid)
- Concierge-arranged excursions (kayaking, boat charters, diving, zip-lining) are paid and arranged through the concierge
| On-site/concierge services | Included or paid |
|---|---|
| Fitness center | Included (24-hour) |
| Bicycle rentals | Paid rental, inquire at front desk |
| Excursions arranged by concierge | Paid third-party activities |
